Can anyone recommend a credit card company that doesn't use foreign phone banks? I am so sick of calling Capital One to talk to "Kevin" from New Delhi. Kinda speaks English is not the same as being fluent in it.
I had trouble with Capitial One last year, when you get the India dude tell him you want to talk to an American rep. I went through it many times. They will connect you ,but you have to demand it. I finally got my problem straightened out . It was about the amount of my last payment on my truck.
American Express has the best customer service I have ever experienced. You pay an annual fee for the card, but you know what they say about what you get.
Amex has great customer service as long as you are able to pay your bill on time. Their collections is ruthless. I never dealt with them for myself, but I did help a friend with them and they will crush the puppies...
+1000 on Amex, but only if you can pay it of each month. The last time I checked (about 2yrs ago), Cabelas and American Express were rated the top two credit cards by Consumer Reports.