Call Amberlamps.
Notice minimized hand movements close to the body, submissive posture (eyes down), arms folded around the body, then behind the back ("hiding"), then the woman led him around the store like a dog. Not a good way to "take charge" or re-direct. Normally this would be a HUGE list of red-flags regarding someone who is lying, but in this case it appears that he may have been lying AND wanted to run/hide,etc.
I don't know, it's sad to watch.